Cancellation and Return Policy

The following is Discover the James' Cancellation and Return Policy.

Discover the James number one concern is safety, and Mother Nature plays a vital roll in every trip. Nearly every trip she cooperates, and the weather is welcoming and seasonal. Sometimes, when the weather does not look to be in our favor, cancellations/postponements can occur, and depending on your flexibility, we can make the call to 'run' or 'cancel' as late as the morning of the tour. If you have travel plans that might be affected from a cancelled tour, we can make that call of cancelaltion at your leisure so as to not create any travel or reservation issues.  

I try to make the best decisions to maximize enjoyment during the time on the waters. 

Discover the James will cancel a charter due to heavy rainstorms and/or lightening.  We may also have to delay or cancel due to fog.

If you have to cancel, please let me know at the earliest possible time in order to fill your vacated space.

Thank You,

Capt. Mike Ostrander